Since this subforum has a descriptor of "asking for help with your own fic"... Thought about posting this to Tech Support, but this has basically nothing to do with my computer. So here it is.

I've been meaning to post Summersong, updates for Under the Same Sky, and other Fanfic Vignettes, but every permutation of a password that I've used to access my FF.net Account is not working. I tried resetting the password for my FF.net account (Wimpole Street), but I haven't received a single email for password resetting. Checked SPAM Filters, and nope, still no email.

Emailed FF.net for generic help, and no response from there either. Does anybody have experience dealing with the FF.net admins? Does anybody know how to get a bloody response off them? Crap like this sort is why posting in WbA is less of a hassle, since the DLP Admins are at least more efficacious than the FF.net adminstration.

Got any advice? Should I just create a new FF.net account? And more generically speaking, what has your experience with FF.net been like?

 

The admins from ff.net can be a bitch, but I would suggest double checking that your giving the FF.net admins the right email account. Also what browser do you use? I use Chrome and I have the email and password saved so I don't have to go with the hassle. I recommend it unless you use a public account.

 

How old is your account? I know I've got accounts on other sites where I signed up years ago with an older email address that isn't my current one.

If you have older email addresses I would check those if you still have access to them.

And it might be stupid, but you are logging with your email and not your username right? FF.net is email username.

 

You don't necessarily need your old email address. Ff.net can be logged in to via Google, Amazon, Twitter, Mozilla Persona, Fiction Press, and Facebook.

If your account on any of those sites has the same email address, then it should be able to log you into fanfiction.net too. That was my experience with the Google login anyway. I can click the Google icon on fanfiction.net's login page and gain access to my account despite never specifically setting it up.

The only connection between my google and ff.net accounts is a Gmail address. It isn't even my original ff.net registration address, but something I switched to later on when gmail became my primary email service.

So, try those other login services if you have accounts on them Zeitgeist

 

I'll try tweeting at them. Hopefully, it expedites their reply to my email, lol.

 

A few years ago i had the same problem, i sent them an email and it took them more than a month to answer. Regretfully their answer didn't help at all, having enough of waiting for a solution i made a new account. Hopefully you have better luck than I, more so when you have your own stories.

Good luck.

 

I also had that same problem last year. I sent an email but I didn't get a reply.
So I made a new account.

 

What's happened with this, Zeitgeist?

Did you try the alternate login methods?

 

All is good! The Admins finally replied back and reset my password. They took a long time, but as long as they did their job, I was happy.